Written on a Friday but posted on a Saturday, here are six posts from around the blogosphere that caught our eye this week. As always, if you have any thoughts on these posts or would like to point us at some of your favourites then let us know in the comments.
1. Remarkable Stats on the [...]
I had to buy some new hardware over the weekend, in fact I should have bought it about a year ago but have been delaying but that’s a different story. This was not a happy shopping experience, and got me thinking about how some organisations have lost sight of how to provide their customers with [...]
Christmas 2009 was not a happy time for Eurostar and was even worse for any travelers who used the service. The short version is, the week before Christmas hundreds of passengers were stranded under the Channel for over ten hours as three trains broke down in the tunnel. To add insult to injury, Eurostar’s only [...]